State Farm® Insurance Agent David Mordis

"After an incident occurred on a property next door, David & Michele were here the next day to observe damage done to our property, and helped us to get repairs started. ASAP! Their help throughout the process was outstanding, would absolutely recommend David Mordis for an agent! Anytime there are questions, response time is quick. When we made the switch to State Farm, our agent from another company retired, I was surprised to find their rates were actually better than the “good hands” company we had been with for a very long time. If you appreciate service with a personal touch, they always know who you are, David Mordis is the place to go🙂"

"David Mordis and staff have been wonderful to work with. We recently had a roof claim for hail and wind damage from a summer storm and it couldn’t have went smoother. David called to check to ensure that my claim was being handled properly. In addition I had to add our new driver and they ensured we got every discount available to add him. Thank you again for all of your help and attention to detail."

"David is the best! He is so patient and a pro at what he does. He will walk you thru your policy and explain everything to you that you will need for your homeowners, rental, life insurance and car policy. If you get a chance stop in for a quote and be sure to say hi to his sweet dog Nala!"

"Thank you David Mordis and Michele McLain for helping me and my family with all our insurance needs. From autos, to life, to homeowner and apartment insurance for multiple cars, people and residences- you guide us and provide extraordinary care we appreciate you and the entire team. Trusting you with all our insurance needs for the past decade!"

"David and team came highly recommended by one of our neighbors, so I thought would give them a call to get a quote. Not only did I safe money, but the customer service was excellent. The service that I have received from Michele has always been OUTSTANDING, very knowledgeable, professional and always willing to help! Can’t say enough good things about staff. I highly recommend them."

"I am writing this review with a heavy heart, as my experience with the David Mortis State Farm office has been nothing short of a nightmare. The service quality took a nosedive after Gerard's departure, and things have only been spiraling downwards since then. The primary issue I am facing is the poor communication and customer service. The office has dropped several of my policies without any prior notice or explanation, leading to a great deal of confusion and stress. When I attempt to reach out to State Farm's customer service, they simply redirect me back to the David Mortis office. This is a frustrating loop that shows a lack of responsibility and transparency on their part. The person I have been dealing with, Michelle, who I believe is the customer service representative, leaves a lot to be desired in terms of professionalism. Not only are my calls consistently ignored, but the level of disrespect I have received is simply unacceptable. Claims of letters being sent to me have proven false, as I have not received any such communications. What truly added salt to the wound was a text message I received from Michelle. She sent me a dismissive message after I asked for my policy details, stating that she doesn't "appreciate these texts" and that the information was sent to me. This was after she assured me on a call that she would send the policy details immediately. Ten minutes later, I still had nothing. I requested her to have David Mortis, the owner, give me a call, but my pleas fell on deaf ears. The lack of communication, the unprofessionalism, and the constant evasion of responsibility have made dealing with the David Mortis State Farm office incredibly frustrating and disheartening. Gerard's absence is keenly felt, and it's clear that his departure has had a significant negative impact on the quality of service. Given the level of poor service and the sheer lack of professionalism, I am of the firm opinion that Michelle's position should be reconsidered. Her actions and attitudes do not reflect the values of a reputable organization like State Farm. As a customer, I feel disrespected and unheard. In light of all this, I have decided that I will be looking for a new State Farm office immediately. I urge the management at the David Mortis State Farm office to take these complaints seriously and make the necessary changes. No customer should have to endure such a level of disrespect and disorganization. I sincerely hope that future customers have a more positive experience than what I have been subjected to."